1. Introduction

Welcome to Tretaion Technology ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use the PDF toolkit, or engage with the LoveBug application.

2. Information We Collect

• Personal Information: When you join a waitlist, create an account, or contact us, we may collect your name, email address, phone number, and demographic details.
• File Uploads (PDF toolkit): When you use our PDF tools, you upload documents and images to our servers. These files are stored temporarily in our server's active memory strictly for the duration of the processing task and are immediately and permanently deleted once the processed file is returned to you. We do not read, mine, or store your documents.
• Usage Data: We automatically collect information about your device, browser type, IP address, and how you interact with our website to improve our services.

3. How We Use Your Information

• To provide, operate, and maintain our applications.
• To process your specific requests (e.g., merging PDFs, generating matches on LoveBug).
• To send administrative emails, security alerts, and support messages.
• To improve our algorithms and user interface.

4. Data Security

We implement industry-standard security measures to protect your data. All file transfers for our PDF tools are encrypted. However, no electronic transmission over the internet can be guaranteed to be 100% secure.

5. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. We may share data with trusted service providers who assist us in operating our website, provided those parties agree to keep this information confidential. We may also disclose information if required by law.

6. Your Rights

Depending on your location, you have the right to access, correct, or request the deletion of your personal data. To exercise these rights, please contact us at the details below.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@tretaion.com
• Location: Nagaon (Assam), India